Refund policy
Refund & Returns Policy
Every Accelerated Apparel item is made-to-order — we print it specifically for you once you place your order, rather than pulling it from pre-made stock. Because of that, we're not able to offer returns or exchanges for reasons like ordering the wrong size, color, or changing your mind.
If your item arrives damaged or defective, we'll make it right. Contact us within 7 days of delivery at marketing@acceleratedacademy.us with your order number and a photo of the issue, and we'll send a free replacement — no questions asked.
Before you order
Since exchanges aren't available, please double-check our size chart before placing your order. If you're between sizes or unsure, reach out to us first at [support email] and we're happy to help you pick the right fit.
FAQ
Can I return or exchange my order? No. Because each item is printed to order specifically for you, we don't offer returns or exchanges.
Why don't you accept returns? Made-to-order printing means your item is produced only after you order it — it can't be restocked or resold, which is why we're unable to offer refunds or exchanges on completed orders.
What if my item arrives damaged or defective? We'll replace it at no cost. Email marketing@acceleratedacademy.us within 7 days of delivery with your order number and a photo showing the damage.
What if I ordered the wrong size? We're unable to offer exchanges for sizing, so please review our size chart carefully before ordering. Message us before you order if you'd like help choosing a size.
How long does a replacement take? Once we confirm the damage, we'll get a new item into production right away — replacement timing follows the same production and shipping windows as a standard order (see our Shipping Policy).